1. Overview
  2. Email Training
  3. Email SOPs/Templates

Email SOPs/Templates

Ideas For Sending Daily Emails

  1. Testimonials

  2. New Products / Releases

  3. New Customer Reviews

  4. Social Media Posts That Went Trending You Want Your Audience to Watch

  5. Life Stories That Then Lead to CTA (Call to Action)

  6. News That Came Out That Pertains to Their Niche

  7. Check Out Clearance Section

  8. New Discount Code to Give Out For Your List Being Loyal to You

  9. Highlighting Features on Products (Maybe customers don’t know about it)

  10. Asking for customer reviews

  11. Teasing New Releases (upcoming)

  12. Pre-Orders on new products coming

  13. Answering a very frequent FAQ (frequently asked question) about product / service - answering it then leading to a CTA (call to action)

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Welcome Sequence https://www.youtube.com/watch?v=tx9OhHJML04

 

https://www.youtube.com/watch?v=TPmWEwCfyvE



Email 1 - Congratulations on their purchase, opting into the offer the client is pushing, and then giving details on next steps on how to claim offer/get access to the product.

  • You also want to highlight a way for the prospect to check out more best sellers

  • You also want to highlight a way for the prospect to book a call so having a call to action to book a call would be ideal.

 

Delay 24 Hours

 

Email 2 - Talk about how good the results are going to be when they use the thing they bought that got them on the list.

  • Send them to the next product that would be faster or better results of what they just bought.

  • Send them to the same product but maybe the hat, pants, socks or xxxxxx thing that matches it or compliments it.

 

Delay 24 Hours

 

Email 3 - Best Sellers

  • Send them to other best sellers and the benefits of them in short form.

  • Send them to collections page or best sellers link with another discount code.

 

Delay 24 Hours

 

Email 4 - Follow Us on Social media and what to expect from being on this list

  • Remind them that they made a good decision by buying.

  • Then remind and tease the discount code from EMAIL 3 and CTA the end of email.




Abandoned Cart Sequence https://www.youtube.com/watch?v=tx9OhHJML04

 

https://www.youtube.com/watch?v=TPmWEwCfyvE

 

Delay 15 Minutes

 

Email 1 - Subject Line: problem with your cart

 

Hey (customer’s name)!

 

About 15 minutes ago, you added item(s) in your cart but unfortunately, you didn’t finish checking them out.

 

Is there something holding you back from purchasing your item(s)?

 

I’m not mad or trying to pressure you to buy. Literally would just love to hear from you why you haven’t bought yet. (It helps me help my customers to learn from you.)

 

Hit reply and let me know! I don’t respond to every email but I do read all of them.

 

Cheers,

(business owner’s name)

Whenever you’re ready, you can return to your cart here:

 

Delay 1 Hour 45 Minutes

 

Email 2 - Subject Line: problem with your cart


DON’T LET THIS OPPORTUNITY PASS!

For the past 2 hours, we’ve saved the product(s) in your shopping cart.

 

And you haven’t checked them out yet…

 

If you'd like to experience the halloween vibes and celebrate it all year long…

 

Plus, when you checkout today, you get a 15% discount on all your orders as your gift… because we value you and your business with us.

Simply use the coupon code below at your checkout to apply the discount.

 


Use the code: (put code here)

Double tap the coupon code to copy :)

(button here to send back to checkout URL)



Delay 4 Hours

 

Email 3 - Subject Line: missing items in cart




LAST CHANCE TO GET YOUR SHOPPING CART

Team’s been saving the product(s) in your shopping cart.

 

But we don't think we can do it anymore 😬

 

Plus, when you checkout today, you get a 15% discount on all your orders as your gift… because we value you and your business with us.

Simply use the coupon code below at your checkout to apply the discount.

 


Use the code: (put code here)

Double tap the coupon code to copy :)

(button here to send back to checkout URL)



Delay 12 Hours

 

Email 4 - Subject Line: LAST CHANCE! (Order Details)




Unfortunately our supply is limited...

 

And we can't wait for everyone to complete their order...

 

So here's your last chance to take advantage of our 20% OFF discount and FREE Express Shipping ✈️

 

So if you're ready to buy, simply complete your purchase. AND use code 20OFF to get 20% OFF!

 



 

 


If you have any questions or need any help, don't hesitate to contact our support team!



Browse Abandonment




What's The Deal? Is It The Price? 🤔

 


Hey (customer name),

 

We saw you checking out one of our best-selling products, but you didn't pull the trigger.

 

Was it the price?

 

Didn't want to pay for shipping?

 

Did you not have your card on you at the moment? (We have PayPal at checkout to help with that)

 

Well if you answered yes to one of these, here's another chance…

 

When you click below and complete your order, use code xxxxx and enjoy xxx% OFF and FREE SHIPPING…

 

Yes, that's right!

This item is going fast, so grab it while you still can!

 

Customer Winback Sequence

 

 

Delay 75 Days From First Purchase

 

Email 1 - Subject Line: It’s been a while


Here's what's trending right now.

 


From time to time, we like to let you know which products are trending. We combined your interests with what's popular now to create recommendations just for you.



 



Delay 15 More Days


Email 2 - Subject Line: we’ve missed you


 

 


Since you've been gone, a lot has changed.

 


We're sending you this email to get you caught up. We spent some time and found these items just for you - let us know what you think!

 


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